DOMESTIC SHIPPING POLICY
- Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
- Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
*Delivery delays can occasionally occur*
Presently, CATS Ltd ONLY ships/delivers to addresses within the Commonwealth of Dominica.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment/Delivery Confirmation email once your package is being shipped/delivered. The email will contain information about your order and the agent who’s delivering. This information is for security purposes and to ensure that you receive the right package.
CUSTOMS, DUTIES, AND TAXES
Where it applies; CATS Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).
INTERNATIONAL SHIPPING POLICY
We currently do not ship outside the Commonwealth of Dominica.
Our Return/Refund Policy provides detailed information about options and procedures for returning your order.